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Archived: Tonic Cosmetic Surgery Centre

This service is now registered at a different address - see new profile

All reports

Inspection report

Date of Inspection: 11 December 2013
Date of Publication: 21 January 2014
Inspection Report published 21 January 2014 PDF

Overview

Inspection carried out on 11 December 2013

During a routine inspection

People who used the service were given information to help inform their decisions. The clinic manager and surgeon told us that when people chose treatments they were presented with detailed information. This included information on treatments and the risks and benefits of the procedures. We spoke with two people who used the service who confirmed this.

Privacy and dignity was maintained for people who used the service. A chaperone policy and procedure was in place. People who used the service told us their dignity and privacy was protected at all times.

The provider had basic emergency procedures in place. Staff told us they understood how to care for people in an emergency.

People who used the service told us they were satisfied with the consultation they had received.

The clinic manager had received an appraisal in 2013. The provider had systems in place to ensure permanent staff had up-to-date appraisals and training.