You are here

Freestones Residential Care Home Good

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 29 May 2013
Date of Publication: 25 June 2013
Inspection Report published 25 June 2013 PDF

Overview

Inspection carried out on 29 May 2013

During a routine inspection

People who used the service told us that they liked living at the home. A person who used the service told us �I am really happy here, the staff always have time for me, it is a great place.� One relative told us, "The staff are really good, they have to deal with so much." A relative of another person who used the service told us, "The whole place is fantastic from the manager downwards they give a great service.�

We found that staff were attentive to people's needs and that staff spoke to people they supported in a calm, polite and reassuring manner.