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Inspection report

Date of Inspection: 16 August 2012
Date of Publication: 30 August 2012
Inspection Report published 30 August 2012 PDF


Inspection carried out on 16 August 2012

During an inspection looking at part of the service

During our inspection of Pemdale on 16 August 2012 we used a number of different methods to help us understand the experience of people using the service, because some of the people using the service had complex needs which meant that they were not able to tell us their experiences.

When we arrived, two people were getting ready to go out. They went in the home�s minibus to a local woodland area where they had a good walk, arriving home in time for lunch. One person was very happily singing and dancing to Elvis music in the lounge, with staff joining in. Another person was attending their day service. The fifth person who lives at this home told us he had been pottering around in his greenhouse and watering the garden.

There was a happy, homely atmosphere, with staff and people who live at the home sharing laughter and having fun, clearly enjoying each other�s company.