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Archived: Archangel Home Care - Staffordshire Branch

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All reports

Inspection report

Date of Inspection: 5 December 2012
Date of Publication: 5 March 2013
Inspection Report published 5 March 2013 PDF


Inspection carried out on 5 December 2012

During an inspection looking at part of the service

When we undertook a follow up inspection in September 2012 we identified concerns with the way the service was managing people's medication. Medication records did not confirm that people were having the right medication at the right time. Also there was no system in place to monitor that medication was being provided correctly. This meant that any shortfalls may not be picked up and acted upon. The manager sent us an action plan telling us how they would address these concerns to make sure they were meeting the regulations.

Relatives of people that were being supported to have their medication were satisfied that medication was being given appropriately. Comments included, "No concerns" and " I am satisfied that the care workers are giving the medication".

We saw that the registered manager had put in a number of systems to make sure that medication was given as prescribed. Some of these had not yet been fully implemented but we were told that there were plans in place to ensure that all actions were taken.