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Inspection report

Date of Inspection: 13 March 2014
Date of Publication: 8 April 2014
Inspection Report published 08 April 2014 PDF


Inspection carried out on 13 March 2014

During an inspection looking at part of the service

When we inspected the service in September 2013 we found the provider [owner] was not providing sufficient numbers of suitably qualified and experienced staff to meet the needs of people living at the service. We found a high number of agency nursing staff were being used. We also found a number of different records were inaccurate and unclear.

At this inspection we found improvements had been made. We looked at a sample of staff rotas, to check if the correct number of nursing staff were working on each shift and if agency staff were still being used. We found the staffing provided was sufficient to meet the needs of the people living at the service. There were two qualified nurses working each shift. Agency staff had not been used on the rotas we looked at.

We looked at the care records and found they contained all of the relevant documents to support a person safely. We found the provider [owner] had accurate and up to date records which related to the running of the service.

We looked at the care records for three people who lived on Newton Unit and three for people who lived on Lowton Unit. We saw that some people were not receiving rehabilitative treatment or therapy as stated in their care plans.