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Archived: Wellsway Dental Practice

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Inspection report

Date of Inspection: 25 February 2014
Date of Publication: 25 March 2014
Inspection Report published 25 March 2014 PDF

Overview

Inspection carried out on 25 February 2014

During a routine inspection

We spoke with two people who had attended the practice for check -ups or treatment. People were positive in their comments about the practice and the treatment they received. One person said �I attend regularly, every six months. Another person said �we get on great, I like his (the dentist's) manner.�

People said they found the receptionists �very accommodating and friendly.� People said they were reminded of forthcoming appointments by text message.

People told us they were well informed of the treatment options available to them. One person said the dentist had �explained everything." People told us they were aware of the potential cost of treatments.

People were asked annually to complete a medical history report. This meant the dentist was aware of any health changes which might impact treatment.

Emergency equipment and drugs were available in the event of a medical emergency taking place. All clinical staff were trained in responding to medical emergencies and this was updated annually.

All of the staff team had attended training on safeguarding children and vulnerable adults.

People told us they were confident about the cleanliness of the practice. Regular audits were completed by a dental nurse to monitor infection control within the practice.