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Inspection report

Date of Inspection: 7 December 2012
Date of Publication: 15 February 2013
Inspection Report published 15 February 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 7 December 2012, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We saw evidence that the practice kept details of professional registrations and indemnity certificates. We saw evidence of staff training and continued professional development. The dentists had CRB checks and risk assessments were carried out for other staff. All the dentists had specialist training.

The practice had not recruited new staff for over two years. The practice manager explained the recruitment process which involved a two stage interview process and obtaining references. The practice manager demonstrated that appropriate checks were undertaken before staff began work and that references were taken up before the start of employment.

Staff we spoke to felt well supported by their team.