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Inspection report

Date of Inspection: 7 December 2012
Date of Publication: 15 February 2013
Inspection Report published 15 February 2013 PDF

Overview

Inspection carried out on 7 December 2012

During a routine inspection

We spoke to service users at the visit. All patients we spoke to were happy with the care and treatment they received. Patients reported that they were 'very happy' and 'well cared for'. They reported the staff to be 'very friendly'. Patients were aware of the costs of treatment and had received written information. People requiring treatment will have a consultation and proposed treatments discussed with them in confidence. Evidence from written feedback showed that people were satisfied with the service and their involvement in making decisions about care and treatment.