13 February 2013
During a routine inspection
There were suitable recruitment and employment processes in place and staff were supported by the provider's systems and policies. There were processes to assess each person's suitability prior to any treatment. There were effective systems in place to reduce the risk and spread of infection. Staff had been trained in infection control and for emergency situations.
The provider had systems to review and monitor the quality and safety of the service provided. This was in conjunction with the formal contract monitoring of the service by the PCT.