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Archived: Warrington Pathways to Recovery - Prescribing T3

All reports

Inspection report

Date of Inspection: 16 January 2014
Date of Publication: 8 February 2014
Inspection Report published 08 February 2014 PDF

Overview

Inspection carried out on 16 January 2014

During a routine inspection

We saw there was good communication and understanding between the members of staff and the people who were receiving support from them.

People who were using the service who we spoke with said : " Cant fault the service I am clean and will not go back now, I have a new life;",

"I was at rock bottom when I turned up here and didn't know which way to turn. The staff were there for me;" "my life has been turned around I have learnt so much from the service, it is really brill;" and "staff are brilliant and non- judgemental. I have had help with all aspects of my life from personal issues to housing problems."

Staff spoken with said they receive excellent support from the team and managers and that training was very good. One said "It is a wonderful company to work for, they support you to do your job, I love it ."

Staff were positive, upbeat and very well motivated.