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Archived: Stockton DAIS Harm Reduction Service

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Inspection report

Date of Inspection: 15 June 2013
Date of Publication: 18 July 2013
Inspection Report published 18 July 2013 PDF

Overview

Inspection carried out on 15 June 2013

During a routine inspection

The majority of Stockton DAIS Harm Reduction Service aims to provides advice and practical support around dealing with all aspects of substance misuse. Most aspects of the service are not regulated as under the Health and Social Care Act they are not defined as treatment or diagnosis and screening. CQC has registered this service in relation to the work the nurse completes around assessing minor injuries; completing HIV, Hep B and C and Chlamydia screening; giving advice on injecting and completing health checks; and providing Hep B vaccinations. Therefore we looked specifically at this part of the service during the inspection.

We met two people who used the service and spoke with all the staff on duty. We found that the the nurse was extremely supportive; treated people with humanity and was very knowledgeable. Staff discussed the role of the nurse and how this meant people could quickly have any immediate health care needs reviewed and could deal with their needs in a non-judgmental environment. We found that the nurse assisted people to access appropriate treatment and supported them through all stages of their care.

We heard that people can drop in or make a specific appointment, and found that the nurse was extremely effective at maintaining contact with people who led transient life styles. We saw that she had an effective system in place for maintaining sufficient supplies of vaccinations and for their administration.