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Archived: Sefton Integrated Substance Misuse Service: Southport - Prescribing T3

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Inspection report

Date of Inspection: 8 March 2013
Date of Publication: 10 April 2013
Inspection Report published 10 April 2013 PDF

Overview

Inspection carried out on 8 March 2013

During a routine inspection

During our inspection we spoke to one person who had used the service and invited them to share with us their views and experience of the care they received during their time being supported by the service.

Comments from the person included, �It�s tailored to my needs; I have one to one sessions as I don�t like being in a group session. I can always get to speak to someone when I telephone and usually see my worker the same day.�

We spoke with four staff who worked in different roles within the organisation. They told us they received supervision and training which supported them in their job.

We look at four care files. We found they were well organised and had a person centred approach. This meant the service helped people who used the service make their own assessment on their life, to set goals, map their emotions and be involved in a recovery plan which identified their needs.

The service had robust quality audit and monitoring systems in place to support the care delivery. We found documents regularly completed and daily and monthly meetings held to update all staff about issues which included staffing, home visits, safeguarding and any new risks.