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Inspection report

Date of Inspection: 2 December 2011
Date of Publication: 17 January 2012
Inspection Report published 17 January 2012 PDF

Overview

Inspection carried out on 2 December 2011

During a routine inspection

People who use the service were unable to communicate and tell us what they thought of the quality of the care due to their communication difficulties. Through observation however during the site visit we were able to observe staff supporting people who use the service in a respectful way and that staff took time to explain where possible the options available and involved them in many activities.