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Archived: Broadway Dental

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Inspection report

Date of Inspection: 24 April 2013
Date of Publication: 18 May 2013
Inspection Report published 18 May 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 24 April 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

People we spoke with had no concerns about the staff working at the practice. One person told us, “The staff are very helpful and polite.” Another person said, “My dentist is very good, I would not go anywhere else”.

We looked at the recruitment documents for four staff members who had been employed since the provider had been registered with us. Records confirmed that an enhanced Criminal Records Bureau (CRB) check had been undertaken and that a check had been carried out on the ‘barring’ list. The manager told us that they were in the process of having new checks undertaken on staff. We saw evidence of staff registration with their registering body. This meant that recruitment processes and checks gave people using this dental practice assurance that they were protected from the risk of unsuitable staff working there.