30 January 2014
During a routine inspection
We spoke with the registered manager, dentists, a dental nurse and reception staff. They were positive about working at the practice and commented on the good team approach they had. They all felt supported.
We spoke with people who were attending the practice for treatment or check-ups. They each told us that they were happy with the service they received. People told us 'I have had a range of treatment and feel happy with the results' and 'My dentist will discuss the options of available treatment and gives me advice on my oral health'.
We spoke with staff about child protection issues and care of vulnerable adults. They demonstrated an awareness of the differing types of abuse and said that any concerns they had would be reported to the 'lead person'.
General Dental Council registration was up to date for each of the dentists and the qualified dental nurses. They each had to submit evidence of continued professional development (CPD) every three years in order to retain their registration.