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Inspection report

Date of Inspection: 31 January 2013
Date of Publication: 19 February 2013
Inspection Report published 19 February 2013 PDF

Overview

Inspection carried out on 31 January 2013

During a routine inspection

People told us that their dentist explained their treatment options along with the costs involved. One person commented �my dentist goes to great lengths to explain the treatment to me and it is all written down� and �all the staff are very nice, decent and very good�.

Medical history information was reviewed before the start of each treatment to ensure that information was up to date. Effective systems to manage the risk of infection were in place. One person commented that the practice always looked clean and that staff wore protective clothing, gloves and masks when carrying out treatment.

Complaint information was available for people to use if they wanted to raise any concerns. One person told us that if they had any concerns they would speak to the dentist. They said they had �no complaints�.