30 July 2013
During a routine inspection
The practice had a contract with the National Health Service (NHS) to provide NHS dental care to people. People could choose to pay for private treatment which was outside the agreed treatments of the NHS. People who used the service told us they were treated with respect and were fully involved in discussions about planning for their treatment. People could consider their treatment options and any costs involved and did not need to make a decision immediately.
We spoke with five people who had either received treatment or were waiting for treatment on the day of our inspection and a further person following it. They were all complimentary about the treatment and support they received. One person said, "I have no concerns".
We saw the service had a system in place to ensure appropriate levels of cleanliness and hygiene for the premises and equipment and effective recruitment procedures were in place.
The provider audited the service and sought the views of people that used the service.