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Lotus Clinic Dental & Aesthetic Medicine London

All reports

Inspection report

Date of Inspection: 3 May 2012
Date of Publication: 29 May 2012
Inspection Report published 29 May 2012 PDF

Overview

Inspection carried out on 3 May 2012

During a routine inspection

We spoke with one patient on the day of our visit. They told us that their privacy and dignity were always respected by staff. They told us the dental care and treatment provided was �top quality�. Staff were described as �very friendly and very professional�. The patient understood the treatment choices available to them and a written treatment plan was provided to take away and consider. We saw a file where completed patient satisfaction forms were stored. Comments from people using the service in April 2012 included: �the dentist knew what I needed� and �it was painless�.

Effective systems for infection control were being implemented in the practice and instruments were safe to use.