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Inspection report

Date of Inspection: 17 January 2013
Date of Publication: 13 February 2013
Inspection Report published 13 February 2013 PDF | 75.43 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 17 January 2013, observed how people were being cared for and talked with people who use the service. We talked with staff and received feedback from people using comment cards.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

There was a safeguarding policy and systems in place to prevent abuse. We saw an up to date safeguarding training certificate for the registered clinical manager and most staff had received safeguarding training.

Two staff we spoke with were able to tell us what they would look for in a patient at risk and how they would escalate any concerns.

Two staff told us that a chaperone service was available to people to ensure people are protected when examinations are carried out.