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Inspection report

Date of Inspection: 15 March 2013
Date of Publication: 21 March 2013
Inspection Report published 21 March 2013 PDF | 66.35 KB

Overview

Inspection carried out on 15 March 2013

During an inspection to make sure that the improvements required had been made

There was an effective complaints system available and a clear way of identifying complaints.

We found that comments and complaints people made were documented and responded to appropriately.