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The Chase Requires improvement

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Inspection report

Date of Inspection: 30 July 2013
Date of Publication: 28 August 2013
Inspection Report published 28 August 2013 PDF


Inspection carried out on 30 July 2013

During a routine inspection

People at the service had structured days and were very active. On the day of the inspection we found that people had gone out or were getting ready to go out for the day. People happily told us what they were going to do that afternoon. One person said "I'm going to get a magazine".

We looked at four care plans and they detailed very clearly what support people should receive. People were developing independence skills and we found that one person was now able to tell staff how they wanted a cup of tea by clicking the kettle switch. People who were not able to communicate were engaged in the service as staff had the relevant skills to do so, for example they used sign language.

We observed lunchtime at the service and found that the food given was a healthy portion. Two people we spoke to in the morning told us what they had eaten for breakfast which was cereal. Staff who prepared food had completed food hygiene training.

Staff knew how to protect people from abuse and management discussed safeguarding at all their supervision meetings with staff every month.