The Care Quality Commission

Archived: Barons Meadow

Esmond House, Ipswich Road, Orford, Woodbridge, Suffolk, IP12 2TY (01394) 459964

Provided and run by:
Orwell Housing Association Limited

All Inspections

31 October 2012

During an inspection looking at part of the service

Our inspection of the 23 May 2012 found that people's care programmes did not meet all individual requirements. There were shortfalls in risk assessments and care planning. We also found that the provider had not established an effective quality assurance process to monitor the health, welfare and safety of the people who received care in the service.

During our visit on 31 October 2012 we found that some progress had been made by the provider. Staff had started to develop individual care programmes. However, during our visit the manager told us that further development was in progress so that people's records were in place that met their individual needs.

We also found that a quality assurance process had been established, but was in the early stages of development.

23 May 2012

During a routine inspection

During our visit to the service the six people who were spoken with confirmed that the environment was' Lovely' and that they were involved in making any choices and decisions about their care and support along with their family members should it be required. All of the people stated that the staff were very helpful and do ensure that they had all their care and support needs addressed.