You are here

All reports

Inspection report

Date of Inspection: 10 July 2013
Date of Publication: 16 August 2013
Inspection Report published 16 August 2013 PDF

Overview

Inspection carried out on 10 July 2013

During a routine inspection

People who use the service told us that "The practice was recommended to me, I found them very helpful and have remained as a patient", " The dentist I see always takes time to explain the different treatment options, I can always go away and think about it before I decide on a treatment", "I'm always given honest explanations about the results I can expect from different treatments", and "I am working and can usually get an appointment that fits in around my day".

We found that people's privacy, dignity and independence were respected, and that they experienced treatment that met their needs and protected their rights.

People were cared for by staff who were supported to deliver treatment safely and to an appropriate standard and received treatment in a clean, hygienic environment.

The provider had an effective system to regularly assess and monitor the quality of service that people receive.