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Archived: Highland View Dental Surgery Hornchurch

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Inspection report

Date of Inspection: 8 March 2013
Date of Publication: 3 April 2013
Inspection Report published 3 April 2013 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 8 March 2013, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with staff and received feedback from people using comment cards.

Our judgement

People were protected from the risk of infection because appropriate guidance had been followed.

People were cared for in a clean, hygienic environment.

Reasons for our judgement

There were effective systems in place to reduce the risk and spread of infection.

All three of the patients who spoke with us commented on how clean they felt the practice was on each occasion they visited. One person specifically referred to the dental instruments that were used during their examination always being taken out of a sterile bag immediately before use. They said they had never seen this happen at their previous dentist and seeing it happen here made them feel “entirely confident” that hygiene was taken seriously.

We inspected the premises and noted that all areas of the practice, including the examination and treatment rooms were clean. All clinical staff were wearing clean uniforms.

There was a dental equipment and decontamination area that was separated from other parts of the practice. A dental nurse showed us the procedure for cleaning dental examination equipment, which was then stored in a sterile bag until required. The date on which the equipment needed re sterilisation was printed on the exterior of each bag. It is the normal procedure of the surgery to re sterilize any examination equipment that was not used within 21 days. The equipment we saw stored for use was all within this timeframe.

We asked to see evidence of infection control audits at the practice. We were shown an internal audit carried out in December 2012. The audit was detailed and showed that the practice took the necessary action to review and maintain high standards of hygiene and minimise the risk of infection to patients.

We also asked to see cleaning records for the treatment rooms. We were shown a checklist that we were told staff used each day. We asked for evidence that the checks had been undertaken and were shown a record which confirmed these had been carried out.