Archived: Focus Care Agency Limited

20 October 2011

During a routine inspection

People who use services said that the staff treated them with respect, listened to them and supported them to raise any concerns they had about their care. People told us that the service responded to their health needs and that staff talked to them regularly about their care and any changes that may be needed.

People told us they received care from a small team of staff and were happy with the care received and had no concerns relating to the staff.

See full summary of 20 October 2011 report See shortened summary of 20 October 2011 report