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Inspection report

Date of Inspection: 30 May 2012
Date of Publication: 13 July 2012
Inspection Report published 13 July 2012 PDF | 65.4 KB


Inspection carried out on 30 May 2012

During an inspection in response to concerns

We spoke with residents at Throstle Grove, and also with eight people who were visiting on the day of the inspection, across all three Units. Most residents at Throstle Grove were unable to directly express their opinions. Those who were able told us that they were happy with the care they received.

Most visitors told us they liked the home and felt welcome to visit there. They said the food was good, the rooms comfortable and the staff helpful. Most people had chosen the home because it wa located near to where they lived and provided accommodation for people with dementia. While people had looked around before admission, in practices choices had been made by relatives.

There were a number of concerns expressed. These concerned mixed up laundry, lack of willing ness to help a resident in his choice of where to have his meal, lack fo activities and the loss of someone's dentures meaning they needed to have soft food.