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Inspection report

Date of Inspection: 12 December 2012
Date of Publication: 19 January 2013
Inspection Report published 19 January 2013 PDF | 82.58 KB

Overview

Inspection carried out on 12 December 2012

During an inspection to make sure that the improvements required had been made

This inspection was undertaken to review the improvements the provider made following the issue of a warning notice on 7th November 2012. The notice informed the provider they were required to ensure people in their care were protected from the risk of abuse or the potential for abuse. The provider was required to take all reasonable steps to identify the possibility of abuse and prevent abuse before it occurred.

We also assessed whether the provider had made improvements to the way staff were supported and also to the internal quality monitoring systems in place. Both these outcome areas were none complaint at the last inspection on 9th October 2012. Compliance Actions had been issued requiring the provider to make the necessary improvements.

On this occasion we did not speak directly with people living at the home however we did speak with members of staff. We were told that significant improvements had been made, internal quality monitoring systems had been strengthened, staff felt better supported and staff training and a change of staff culture within the home had helped to keep people safe.