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Archived: Oracle Dental Clinics Stafford

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Inspection report

Date of Inspection: 26 March 2013
Date of Publication: 19 April 2013
Inspection Report published 19 April 2013 PDF | 79.24 KB

Overview

Inspection carried out on 26 March 2013

During a routine inspection

We inspected Oracle Dental Clinic on a planned announced inspection. Which meant the service knew we were coming. We informed the service prior to our inspection so that people�s dental appointments were not disrupted by the inspection. We were supported throughout the inspection by the practice manager and dental nurses.

We saw in records that people who used the service were involved in the planning of their treatment through consultation with the dentists. People told us they had agreed to any planned treatment.

People that used the service at Oracle Dental Clinic were happy with the quality of care being delivered. One person told us, "I chose to come here and I would recommend it".

Staff told us they enjoyed working at Oracle Dental Clinic.They told us they felt supported and had sufficient training to fulfil their role effectively.

We looked to see if the service was clean and working within current guidelines in relation to infection control. We found the service had systems in place to ensure that good hygiene standards were maintained.

We found that the service had several tools for monitoring the quality of the service being delivered and to work towards continuous improvement.

We found that Oracle Dental Clinic was compliant in the five outcome areas we looked at.