You are here

Fillybrook House Dental Practice

All reports

Inspection report

Date of Inspection: 11 February 2014
Date of Publication: 4 March 2014
Inspection Report published 04 March 2014 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 11 February 2014, talked with people who use the service and talked with staff.

Our judgement

People were cared for by staff who were supported to deliver treatment safely and to an appropriate standard.

Reasons for our judgement

This service consists of the dentist and the practice manager. No other staff were employed. The dentist explained that in the future other staff may be employed but currently this was not necessary.

We saw that the dentist and the practice manager had current General Dental Council (GDC) registrations. The GDC is responsible to protect the public by regulating dental professionals. To maintain registration with the GDC, dental professionals were required to undertake a specific number of hours training over a five year period. We saw that both people had completed a wide range of continuing professional development (CPD) training. Each had their own training file and record, which identified subjects that had been completed and how many hours of study had been carried out. The training included the management of medical emergencies and basic life support within the practice environment. This meant that the dentist and the practice manager were trained to meet the needs of the people who used the service.

People at the practice at the time of the inspection offered positive comments about the competencies and knowledge of both the dentist and practice manager.