Archived: Barkby Road

220 Barkby Road, Syston, Leicester, Leicestershire, LE7 2AJ (0116) 260 5088

Provided and run by:
Chartwell Care plc

Important: The provider of this service changed. See new profile

All Inspections

19 June 2013

During a routine inspection

Because many people who live at Barkby Road have cognitive disability or communication difficulties, we were unable to ask all the people we met about their experiences. We spent time with people in the lounge area and conservatory. People appeared relaxed and interacted with staff members in a positive way, some were occupied with activities. Of those that did comment people told us 'I am looking forward to going on holiday to Butlins'. Another said 'I like to play on the X box, and made friends with (named another person living in the home)' and 'I like living here, I go on holiday with the staff'.

We observed staff talking with and assisting people throughout the day, this was done with the peoples' privacy and dignity in mind and showed the staffs' awareness of peoples individual support needs.

We looked at how medicines are managed in the home and though most of the system is managed appropriately we noted some improvements are needed.

We looked around the 3 buildings that form the home and grounds. Though people live in a secure environment the appropriate risk assessments and permissions are in place to restrict people's movements at certain times. We also looked at how the staff are supported and how complaints are recorded and dealt with.

6 October 2012

During a routine inspection

We returned to the home to ensure staff had made improvements in one outcome area, and also looked at other outcomes associated with health and safety in the home. The people we spoke with at the home told us they were happy. No one made any direct comments during our visit, but people commented through the latest release of quality assurance questionnaires. People said 'People look after me, I feel safe'; 'Staff knock' (before coming into my bedroom), 'I don't invite service users in.'

We found that the home provides excellent levels of privacy where appropriate locks are fitted to bedrooms and toilets. We also saw safety adaptations for a person with a hearing impairment and to the main entry into the home.

We looked at people's care plans and risk assessments. These were individually detailed and regularly updated and reflect the people's privacy and individual treatment. We found the care plans and other documents had been produced in a way the people receiving the care could understand them.

We looked at the training staff receive on recognising and dealing with abuse and staff told us how to report abuse ensuring people were protected at all times.

At our last visit we found there were minor improvements required with the administration of medication. We observed staff handling medicines and looked at the paperwork used by staff record what medicines were used in the home and noted staff ensure they now undertake this process safely.

11 July 2011

During an inspection in response to concerns

We spoke with two people that use services three staff, the acting manager and the responsible individual.

People who use services were seen to have very positive interactions with staff. People who use services are supported by a consistent and long serving staff team, who know people well.

Some people were seen outside in the secure garden area walking around and sitting on the garden furniture. Other people were observed doing light gardening tasks with staff.

Some staff were overheard prompting people to do their laundry and sort out their rooms. The home teaches independence skills such as cooking, laundry, light cleaning.

The homes menu was varied and offered choice. People are consulted early each day on what they would like to eat. Some people will eat out whilst on trips in the day and evening at local cafes, pubs, working men's clubs.

People are encouraged to be active and maintain a healthy lifestyle. People have individual health action plans and receive regular care and treatment from health professionals.

Staff receive regular medicine training but, also need access to up to date guidance related to medicines.

Overall people who use services benefit from safe quality care, treatment and support, due to a supportive and effective management and staff team.