The Care Quality Commission
  • Dentist
  • Dentist

Mydentist - Victoria Street - Denton

2 Victoria Street, Denton, Manchester, Greater Manchester, M34 3JQ

Provided and run by:
Petrie Tucker and Partners Limited

All Inspections

3 October 2013

During a routine inspection

On arrival at the practice we observed that all patients were given a pleasant welcome and were spoken to with respect and politeness by all members of staff. Many of the interactions were on a first name basis and we heard staff confirming and obtaining signatures of consent to treatment (either NHS or private).

We looked at a sample of patients records, which were a combination of paper and electronic. Of those records we examined, we found them to be complete and up to date. We saw that patients' medical histories and treatment plans were regularly reviewed and updated.

We saw that there was resuscitation and emergency equipment available in line with best practice guidance which was checked regularly.

We found a new purpose built decontamination room and processes were seen to be followed and hygiene procedures were adhered to by staff, to minimise the risk of cross infection.

Records seen and staff spoken with, confirmed that all staff received appropriate support, training and supervision to enable them to carry out their job roles effectively.

We saw that there were effective systems in place for monitoring service delivery.