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Inspection report

Date of Inspection: 6 September 2013
Date of Publication: 25 September 2013
Inspection Report published 25 September 2013 PDF | 69.22 KB

Overview

Inspection carried out on 6 September 2013

During an inspection to make sure that the improvements required had been made

We undertook an inspection on 14 June 2013. We found the provider was not meeting one of the 'Essential Standards of Quality and Safety'. The inspection identified a concern regarding assessing and monitoring the quality of service provision. We found that there were not robust procedures in place to regular assess and monitor the quality of service provision. The customer feedback and infection control audit required updating.

The provider was required to provide a report that stated what action they were going to take to achieve compliance with the essential standard. The provider submitted an action plan on 20 July 2013. The purpose of the inspection was to check that the necessary

improvements had been made to ensure compliance with the essential standards.

We found that the procedures for quality assurance systems and auditing now met with the essential requirements of the Health Technical Memorandum (HTM) 01-05. The HTM is the guidance that all dentists must follow in order to ensure that their practice is safe and minimises the risks of cross infection.

We found that procedures had been improved to assess and monitor the quality of service provision. People using the service were now offered an opportunity to provide their feedback on the service provided.