Updated 18 April 2016
This inspection was planned to check whether the practice was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
We carried out an announced, focused inspection on 21 March 2016. This inspection was carried out to check that improvements to meet legal requirements planned by the practice after our comprehensive inspection on 19 November 2015 had been made. We inspected the practice against one of the five questions we ask about services: is the service well-led? This is because the service was not previously meeting some legal requirements.
At the previous, comprehensive inspection on 19 November 2015 we found that the practice was not well-led because the risk management, governance, and audit systems had not been used to effectively monitor and improve the quality of the service. We also found that dental care records could be improved and that a system for supporting and appraising staff needed to be established.
The focused inspection was led by a CQC inspector who had access to remote advice from a specialist advisor.
During our inspection visit, we checked that points described in the provider’s action plan had been implemented by looking at a range of documents such as risk assessments and audits. We also carried out a tour of the premises and spoke with members of staff.