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Archived: Hospital Logistics Centre

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Inspection report

Date of Inspection: 28 November 2012
Date of Publication: 8 January 2013
Inspection Report published 8 January 2013 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

We reviewed all the information we have gathered about Hospital Logistics Centre, looked at the personal care or treatment records of people who use the service, carried out a visit on 28 November 2012 and observed how people were being cared for. We talked with staff.

There were no patients using Hospital Logistics Centre available to talk to us.

Our judgement

Patients were cared for in a clean, hygienic environment.

Reasons for our judgement

The provider advised us that ambulances were cleaned weekly. During our inspection we observed cleaning being done and ambulances inspected appeared to be clean. We were however not able to view any records of which cleaning duties had been carried out. The member of staff responsible for the cleaning of ambulances used a piece of card board where he recorded the registration numbers of each vehicle which had been cleaned. He advised us, that he failed to complete any records relating to the cleaning activity undertaken.

We discussed this with ambulance crews, who confirmed to us while vehicles appeared to be clean when picked up from the ambulance station evidence of cleaning duties undertaken was not available. In addition to this the provider failed to monitor the completion of these records. While we had visual evidence that vehicles were cleaned the lack of appropriate recording did not demonstrate to us that cleaning was carried out regularly. This could have put patients at risk of acquiring infection.

We discussed the above with the provider who advised us that they would address the issue without delay and forward an action plan to the Care Quality Commission. The provider forwarded within 24 hours an action plan to the Care Quality Commission demonstrating how he addressed the issue. Within the action plan the provider explained how cleaning duties on ambulances were carried out and introduced a system to document and record frequent weekly cleaning duties.

We spoke to ambulance staff, who advised us that gloves were available and vehicles were wiped down with disinfectant wipes following each transport carried out. We viewed records of maintenance and equipment checks carried out by staff at the beginning and end of each shift.