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Inspection report

Date of Inspection: 28 November 2012
Date of Publication: 8 January 2013
Inspection Report published 8 January 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We reviewed all the information we have gathered about Hospital Logistics Centre, looked at the personal care or treatment records of people who use the service, carried out a visit on 28 November 2012 and observed how people were being cared for. We talked with staff.

There were no patients using Hospital Logistics Centre available to talk to us.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

We viewed the safeguarding procedure which was made available to us during our inspection in March 2012. The provider told us that the safeguarding procedure and whistleblowing information were given to staff during their induction, this was confirmed by staff.

Ambulance crew members knew the signs to look out for if they suspected abuse and they knew how to report any suspected incidents. They told us that they would contact the control room and report or would talk to the nurses on the ward. Staff told us that they had received safeguarding training. Records viewed confirmed this.