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Inspection report

Date of Inspection: 4 February 2013
Date of Publication: 26 February 2013
Inspection Report published 26 February 2013 PDF | 82.07 KB

Overview

Inspection carried out on 4 February 2013

During a routine inspection

Due to the nature of the service we did not have the opportunity to speak with people who had used the service. We therefore spoke with the provider who is also the surgeon who carried out the cosmetic treatments and looked at documents and records relating to people who had received treatment or had sought information about treatments. We found that Star Clinic provided service users with appropriate information and support in relation to their treatment.

We looked at comments made by people who had used the service in a patient and colleague feedback report that had been carried out by the provider in November 2012. Without exception, all comments made by people who had experience of using the service were extremely complimentary of both the treatment they had received and the conduct and professionalism of the provider and staff at the clinic. Many of the people that had responded had returned to the clinic for further treatments.

We found that the provider maintained appropriate standards in relation to cleanliness and infection prevention and control. They also had systems in place to monitor the quality of the service provided.

The provider is also the Cosmetic Surgeon for the practice and is the registered manager. The term provider has been used throughout the report for clarity.