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Glendair Dental Practice - Alfreton

All reports

Inspection report

Date of Inspection: 19 February 2013
Date of Publication: 22 March 2013
Inspection Report published 22 March 2013 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 19 February 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

Patients at Glendair Dental Practice were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

We spoke with three members of staff during our visit. We saw that staff working at the surgery had the relevant qualifications for the role that they performed. We saw copies of the appropriate certificates to support the staff member’s views. In addition we saw the professional certificates for the dentist and the dental nurses.

We discussed staff training with the practice manager and we were told that mandatory training, which is training that staff must receive such as resuscitation training is provided by the dental practice for all staff. We saw certificates showing that staff had attended this training.

We saw evidence that all of the dentists were following a programme of continuous professional development (CPD). This is a requirement of the General Dental Council,.

We saw evidence that staff had undergone a Criminal Records Bureau check (CRB) with this being recorded in their individual staff file.

Discussions with the practice manager about supervision and appraisal showed that all staff had an annual appraisal together with a regular monthly one to one meeting with a supervisor. In addition a staff meeting was held at the dental practice every month. All of the staff we spoke with said that they felt well supported, and part of the team.