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Glendair Dental Practice - Alfreton

All reports

Inspection report

Date of Inspection: 19 February 2013
Date of Publication: 22 March 2013
Inspection Report published 22 March 2013 PDF

People who pay for a service should know how much they have to pay, when and how to pay it, and what they will get for the amount paid (outcome 3)

Meeting this standard

We checked that people who use this service

  • Know how much they are expected to pay, when and how.
  • Know what the service will provide for the fee paid.
  • Understand their obligations and responsibilities.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 19 February 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

Patients who receive a dental service from Glendair Dental Practice were informed of the cost of their treatment.

Reasons for our judgement

We were shown the scale of private fees, and these were available at the reception desk, and in the surgeries.

The patients said that they were made aware of the cost of any treatment before it started. They also said that their dentist always explained the options available including the costs.

We also saw that the fees for a range of dental treatments were available on the Glendair web site.