The Care Quality Commission
  • Hospital
  • Independent hospital

Genesis Care, Birmingham

Overall: Good read more about inspection ratings

Little Aston Hall Drive, Little Aston, Sutton Coldfield, West Midlands, B74 3BF (0121) 353 3055

Provided and run by:
Genesis Cancer Care UK Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Genesis Care, Birmingham on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Genesis Care, Birmingham, you can give feedback on this service.

18 January 2022

During a routine inspection

Genesis Care Birmingham is operated by Genesis Cancer Care UK Limited. The centre provides radiotherapy treatment to patients over 18 years old. This was the first rated inspection for Genesis Care Birmingham.

Radiotherapy is delivered by Genesis Care UK Limited, working to the standards developed for the existing Genesis Care UK (GCUK) services.

Services and equipment provided:

The radiotherapy service delivers external beam treatments including intensity modulated (IMRT) assisted by image guided (IGRT), surface guided (SGRT) and deep breath hold (DIBH) radiotherapy to accurately treat various types of cancers including prostate, breast and some benign conditions of the hands and feet.

All patients are seen for out-patient treatments, the service has no overnight beds. Patients are referred from oncologists working in the surrounding hospitals.

This was the first rated inspection of this location. We rated it as good because:

  • The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. The service managed safety incidents well and learned lessons from them.
  • Staff provided good care and treatment. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information.
  • Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs. They provided emotional support to patients, families and carers.
  • The service planned care to meet patients’ individual needs and made it easy for them to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.
  • Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients to plan and manage services and all staff were committed to improving services continually.

28 January 2014

During a routine inspection

We carried out this inspection to check on the care and welfare of people who used this service.

During the inspection, we spoke with the registered manager, two radiographers and one person who used the service

After the inspection, we spoke with three people who used the service.

We found that the provider obtained consent from people who used the service in relation to their care and treatment.

We found that people's care and treatment needs were met.

Everybody we spoke with told us they were impressed with the service they had received. One person told us: 'I would recommend this service to anyone. It has been absolutely first class'.

We found that people were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

We saw that the provider had an effective system to regularly assess and monitor the quality of service that people received.

26 February 2013

During a routine inspection

We carried out this inspection to check on the care and welfare of people using this service. To ensure that we had time to see and speak to the provider, as well as people visiting the service we arranged the visit in advance.

On the day of the inspection we spoke with the registered manager and other staff members. We also spoke with one person using the service on the day. Following the inspection we contacted two people who had had appointments at the clinic prior to the inspection.

People we spoke with told us that they were happy with the standard of care provided and had been fully informed of what to expect from the treatment they received.

We read comments from a questionnaire completed by a person who had used the service which read, 'I would like to say that all the staff from reception to radiographers have been excellent throughout'.

Staff we spoke with told us they had appropriate training to undertake their work competently and to keep people safe.

We found that appropriate recruitment and selection procedures had been undertaken by the service.

We found that there was a system for ensuring the complaints were dealt with effectively.

We found that CancerPartners UK Image Guided Radiotherapy Centre - Little Aston was compliant in the five outcome areas.