• Dentist
  • Dentist

Archived: Guildford Dental Centre

26, Farnham Road, Guildford, Surrey, GU2 4JN (01483) 535220

Provided and run by:
Mr. Terry McNulty

Important: The provider of this service changed. See new profile
Important: The provider of this service changed. See new profile

All Inspections

11 February 2014

During a routine inspection

Prior to treatment taking place consent was obtained from people who used the service. Sufficient relevant information had been given to people and this had allowed them to make informed decisions.

Records of care and treatment contained relevant detail, including x ray information and referral notes where appropriate. People were treated in a manner which promoted their oral and general health. All of the people with whom we spoke or whose views we obtained complimented the service they had received. One person said, 'I have been here since the beginning and I wouldn't go anywhere else.'

The premises had been maintained in a clean and hygienic condition. The service maintained detailed policies and procedures related to cleanliness and infection control and there was evidence to show that the procedures were followed to minimise the risk of cross infection. Everyone we spoke with or whose opinion we sought told us the standard of cleanliness was excellent or very good. One person said 'Clean? I should say so. It's spotless.'

The premises and its fixed appliances and utilities were maintained in good repair and were suitable for the use to which they had been put. The premises were safe and risks to people who used the service had been minimised by a programme of improvement and maintenance.

The service provider had in place a clear procedure for dealing with complaints or adverse comments although no complaints had been received by the service.

1 March 2012

During a routine inspection

People that we spoke with told us that they were very satisfied with the services provided at this dental practice. They felt that they were informed about their treatment and care needs, had been involved at all stages of their care, and made aware of their progress.

Staff were said to be very professional in their duties and respected the dignity and rights of each person. Preferences and choices had been taken into account when planning and agreeing individual treatment.