Updated 17 November 2022
We undertook a follow up focused inspection of Village Dental Practice on 10 November 2022.
This inspection was carried out to review, in detail, the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was carried out by a Care Quality Commission, (CQC) inspector.
At our inspection on 11 March 2022 we found the registered provider was not providing well-led care and was in breach of Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Village Dental Practice on our website www.cqc.org.uk.
As part of this inspection we asked:
• Is it well-led?
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations. The provider had made improvements in relation to the regulatory breach we found at our inspection on 11 March 2022.
Background
Village Dental Practice is in Reading and provides NHS and private dental care and treatment for adults and children.
There is step free access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces, including parking for disabled people, are available near the practice. The practice has made adjustments to support patients with additional access requirements.
The dental team includes three dentists, two dental nurses, one trainee dental nurse, a receptionist and a practice manager.
The practice has two treatment rooms.
During the inspection we spoke with two dentists, two dental nurses and the practice manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
- Monday 9.00am to 5.00pm
- Tuesday 9.00am to 5.00pm
- Wednesday 9.00am to 5.00pm
- Thursday 9.00am to 5.00pm
- Friday 9.00am to 5.00pm
The practice is closed for lunch between 1.00pm and 2.00pm daily.
Our key findings were:
- The provider had quality assurance processes to encourage learning and continuous improvement.
These improvements showed the provider had taken action to improve the quality of services for patients and comply with the regulations when we carried out a follow-up focused inspection on 11 March 2022.
There were areas where the provider could make improvements.
- Implement protocols regarding the prescribing and recording of antibiotic medicines taking into account guidance provided by the Faculty of General Dental Practice in respect of antimicrobial prescribing.