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Inspection report

Date of Inspection: 14 November 2012
Date of Publication: 13 December 2012
Inspection Report published 13 December 2012 PDF


Inspection carried out on 14 November 2012

During a routine inspection

We spoke with three people using the service during our inspection.

Without exception all the people we spoke with told us that the service was welcoming and comfortable.

They told us that the service was orderly and clean and the staff were kind, considerate and thoughtful.

We observed that the staff were friendly and welcoming to people using the service. People�s appointments were on time and staff respected people�s privacy and dignity. We saw that there was an efficient system within the laboratory that ensured medical practitioners and people using the service received the test results promptly.