You are here

All reports

Inspection report

Date of Inspection: 30 January 2013
Date of Publication: 14 March 2013
Inspection Report published 14 March 2013 PDF | 75.34 KB

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 30 January 2013 and talked with staff.

Our judgement

People experienced care, treatment and support that met their needs and protected their rights.

Reasons for our judgement

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. We looked at four electronic records of patients registered with this practice. We saw they all contained information about the presenting symptoms, examinations, treatment provided and advice given. We saw there was information available to people if local analgesic was used or anti-biotics prescribed. This included the quantity and batch number. We also saw people had their oral health risk assessed, which included risks relating to mouth cancer, gum disease and tooth decay. Patients were provided with oral health information to help minimise the risks of dental problems.

There were arrangements in place to deal with foreseeable medical emergencies and resuscitation. Resuscitation drugs, equipment for airway management and an automated external defibrillator (AED) were available for use at the practice as were basic first aid kits. Two dental nurses we spoke with told us they had received basic life support and medical emergencies training in November 2012 and the staff central training file we looked at confirmed this.