• Dentist
  • Dentist

Mydentist - Lanark Villas - Gillingham

1 Lanark Villas, Gillingham, Dorset, SP8 4QH (01747) 822444

Provided and run by:
IDH Limited

All Inspections

20 February 2014

During a routine inspection

People told us they were very satisfied with the care and treatment provided by the dental practice. One person said, "Everything is very good, the dentist is always very helpful" Another person commented, "I'm very pleased and always satisfied with the service I receive."

People spoken with confirmed they were involved in their treatment plan and said they had discussed various treatment options with their dentist. People also said they were treated with respect and their queries were answered in a sensitive and understanding manner.

Staff had an understanding of safeguarding children and vulnerable adults procedures and knew who to contact in the event of a concern.

People were treated in a clean environment and comprehensive arrangements were in place for the safe decontamination of reusable instruments and equipment.

We checked a sample of staff records and found appropriate training had been carried out. One person commented, "Very helpful staff." We found that people were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.