• Dentist
  • Dentist

Archived: C Dowdeswell and Associates

12a Eastcheap, Letchworth Garden City, Hertfordshire, SG6 3DE (01462) 679888

Provided and run by:
Mr. Colin Dowdeswell

Important: The provider of this service changed. See new profile
Important: The provider of this service changed. See new profile

All Inspections

28 February 2013

During a routine inspection

The patients we spoke with said that they had been attending the practice for a number of years and felt confident in the dentists and staff. One person said, "The staff are excellent, friendly and polite. The dentist always explains the treatment required and gives options so that I can decide for myself. I have recommended this practice to others." Another said, "Communication is very good. I receive an excellent service. The dentists are quite thorough. I have no complaints."

We found that the provider was meeting all the standards we reviewed during our visit. People's privacy and dignity was respected and they had been involved in decisions about their treatment. We noted that people had a treatment plan, which they had signed to give their consent. There was an infection control system in place to ensure that the practice followed Department of Health guidance. Staff had been given relevant training for their role. There were systems in place for assessing and monitoring the quality of the service.