• Dentist
  • Dentist

Archived: Wellsway Dental Practice

56 Wellsway, Bath, Somerset, BA2 4SA (01225) 312847

Provided and run by:
Dr. David Morley

Important: The provider of this service changed. See new profile

All Inspections

25 February 2014

During a routine inspection

People were positive in their comments about the practice and the treatment they received. One person said of their dentist 'He is excellent, he's my star."

People described the receptionists as 'perfect." People said they were reminded of forthcoming appointments by text message.

People told us they were well informed of the treatment options available to them. One person said the dentist had 'showed them their X-rays" and they "never felt rushed." People told us they were aware of the potential cost of treatments.

People were asked annually to complete a medical history report. This meant the dentist was aware of any health changes which might impact treatment.

Emergency equipment and drugs were available in the event of a medical emergency taking place. All clinical staff were trained in responding to medical emergencies and this was updated annually.

All of the staff team had attended training on safeguarding children and vulnerable adults.

People told us they were confident about the cleanliness of the practice. Regular audits were completed by a dental nurse to monitor infection control within the practice.

13 January 2012

During a routine inspection

People told us that they were happy with the service provided. They told us that they were able to discuss their treatment with their dentist and that it was explained fully to them. They said they received advice about oral hygiene.

People we spoke with told us that they did not have to wait long for appointments and that they were easy to make. They said that they were asked about their medical history.

The practice has a waiting area and we saw information on NHS dentist charges displayed.

We examined a sample of three patient records and we saw that they included medical histories of the people concerned. We also saw that the records set out details of the treatment people received.

We also saw that where people had arranged treatment privately they were given quotes in advance, with a break down of the costs.

We saw that the contact details for emergency dentistry were displayed on the practice door and in the reception area.

Overall the surgery has effective systems in place for the decontamination of instruments. There were no separate bowls for the rinsing of equipment. The dentist told us that these would be purchased. Staff had been trained to follow infection prevention and control precautions.

The staff were aware of their responsibilities with regard to safeguarding both vulnerable adults and children. Staff stated that they would have no hesitation in referring issues to the local authority. The staff told us that they had not received any training about protecting children and vulnerable adults from harm.