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Archived: Dental Practice

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All reports

Inspection report

Date of Inspection: 19 April 2013
Date of Publication: 16 May 2013
Inspection Report published 16 May 2013 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 19 April 2013, talked with people who use the service and talked with staff. We reviewed information sent to us by other authorities.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard

Reasons for our judgement

The dentist told us that staff had received regular training that was relevant to their role. We saw certificates of training which showed attendance on a variety of courses throughout the year. Training included infection control, patient confidentiality and cardiac pulmonary resuscitation. Staff told us that the training was sufficient for their role.

The dentist told us of the plan to introduce annual appraisals for staff, giving an opportunity to speak formally about work performance, training and development requirements. The dentist told us that there were many opportunities for staff to speak with them about any issues they may have with either their personal development or practice issues.

We saw that meetings were held monthly for all staff. The dentist told us these meetings included discussions on the dental practice and any information of interest. This meant that systems were in place to provide staff with the information they needed for the work to be performed.