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Inspection report

Date of Inspection: 12 June 2014
Date of Publication: 25 July 2014
Inspection Report published 25 July 2014 PDF


Inspection carried out on 12 June 2014

During an inspection looking at part of the service

At our last inspection in 2013 we identified people who used the service were not fully protected from the risk of abuse because the provider had not taken sufficient steps to identify the possibility of abuse and prevent abuse from happening.

At this inspection, there were no patients for us to speak with as there were no treatments taking place at the practice.

We spoke with the two dental nurses who were working that day as both dentists who worked at the practice were not available on the day of our inspection. The dental nurses told us about the steps they had taken to ensure people who used the service were safe. This included a review of staff training. We saw certificates to evidence the two dentists, the two dental nurses, and the receptionist had recently received safeguarding training in the protection of vulnerable adults and children.

The staff team had also updated their procedures about the prevention of abuse to include information about multiagency procedures for safeguarding adults in Wiltshire and Swindon.

One dental nurse we spoke with told us they found both the training and the update information useful.