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Inspection report

Date of Inspection: 18 March 2014
Date of Publication: 13 June 2014
Inspection Report published 13 June 2014 PDF | 78.18 KB

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 18 March 2014, checked how people were cared for at each stage of their treatment and care and reviewed information given to us by the provider. We were accompanied by a specialist advisor.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.h

Reasons for our judgement

At the previous inspection we were unable to look at any records relating to training and support for staff. Staff told us they had not received any recent training including fire safety and infection control, and had not had a recent appraisal. This meant that staff had not received appropriate professional development.

At this inspection staff told us they had received training and booked further training. Staff showed us their training records and we also saw that all staff had received recent appraisals. The associate dentist and the two dental nurses we spoke with told us they could discuss any concerns with the principal dentist, and they used their regular staff meetings as a forum for discussing new practices and developments within the dental sector. This meant that staff were supported with their ongoing professional development.