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Dr Mehran Sanei - Harley Street

All reports

Inspection report

Date of Inspection: 16 March 2012
Date of Publication: 24 April 2012
Inspection Report published 24 April 2012 PDF | 46.31 KB

People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)

Meeting this standard

We checked that people who use this service

  • Understand the care, treatment and support choices available to them.
  • Can express their views, so far as they are able to do so, and are involved in making decisions about their care, treatment and support.
  • Have their privacy, dignity and independence respected.
  • Have their views and experiences taken into account in the way the service is provided and delivered.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 16/03/2012 and talked to staff.

Our judgement

Overall, Dr Mehran Sanei – Harley Street was meeting this outcome.

People who use the service were fully informed about the service offered, and were able to express their wishes. They were treated with respect by staff.

User experience

People who use the service said that the dentists and staff treated them with respect, kindness and put them at ease. They received detailed information about treatment options and costs which helped them make informed choices.

Other evidence

We saw a range of written information provided to people to help them plan their treatment. This included information on the website and in the waiting area. There was a general information brochure which included information on treatments offered, dentists’ specialities and qualifications also what to expect as a patient.

Staff told us about how they gather patients’ views via verbal feedback and regular surveys. The surveys we saw demonstrated that people were pleased with the opportunity to comment on their treatment. All responses were positive.

All consultations take place in a private treatment room.